Who we are

We are Proper Mint Print.  Our website address is: https://propermintprint.co.uk and we can be contacted by email via orders@propermintprint.co.uk

What personal data we collect and why we collect it

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you use our contact form to get in touch with us we will only keep contact form submissions for customer service purposes (ie replying to your query), but we do not use the information submitted through them for marketing purposes.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We do not currently use any analytics software.

Who we share your data with

We only possibly share any of your information with two third-parties – Royal Mail (for delivery purposes) & PayPal (who handle of online payments).  PayPal’s privacy policy can be found at https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev .

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Due to the current size of our business, we are not required by law to have an appointed Data Protection Officer.  This by no means implies that we do not take your privacy and security lightly. Far from it.  We are fully aware of the new leglisation regarding privacy which came into effect on 25th May 2018 and have adapted our policies and procedures as per the guidance provided by the UK’s ICO.  However if you have any concerns or questions please do not hesitate to contact us via the several methods listed on our contact page.

How we protect your data

Our website is hosted by SiteGround, a reputable industry leader. Their servers are highly protected.  When you enter the shop area on our site you enter a secure/encrypted area.  This can be noted by looking at the address tab on your browser as the address will now begin with ‘https’ rather than the standard ‘http’.  This extra ‘s’ indicates that the website has a SSL certificate to allow secure connection between our server and your browser.  We have bought this SSL certificate as part of our web hosting service with SiteGround.

What data breach procedures we have in place

We do not write down your details or information at any time therefore we have no need for a confidential waste bin.  As our online payments are handled by PayPal, we do not hold any of your payment details either.  The only information we may hold is your name, what you order from us and the date on which you placed the order.  This is stored in two places. 1. On the ‘back-end’ of our website which only 1 person has access to ie the website administrator.  Access is password protected.  2. On our accounts spreadsheets, stored on a laptop which is password protected.  If we need to use memory sticks we also password protect those.  Our office is locked with a key what only 4 people have and the office is also alarmed when there is nobody present.

We keep regularly keep ourselves up to date with various small business websites and journals for hints and tips for good business practice and as part of this we will be aware of any future developments in data protection legislation and best practice.

What third parties we receive data from

We may receive data about you from PayPal, who handle our online transactions.  This will only be in the form of an alert to notify that we have received a payment from you.  This will include your name, the amount and your address if you have this listed on your PayPal account – which is what we will use as a shipping address unless you advise us otherwise.

Effective from 3/11/2020 – Proper Mint Print.