Terms & Conditions

Last updated: [June 2025]

Welcome to [Proper Mint Print]. These terms and conditions outline the rules and regulations for using our website and placing orders with us. By accessing this website or purchasing from us, you agree to be bound by these terms.

1. About Us

This website is operated by [Proper Mint Print], a UK-based business.
You can contact us at:
📧 Email: [link in footer]
📍 Address: [2 Bootle Street, Sunderland, SR5 4EY]

2. Products & Orders

We sell a range of made-to-order and stocked items via our WooCommerce store. All product descriptions and prices are provided in GBP and are as accurate as possible.

Made-to-Order Items

Many of our products are made to order. Please allow the stated production time before dispatch.

We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing or description, or suspected fraud.

3. Payment

We accept secure payments via [e.g. Stripe, PayPal, Credit/Debit Card]. Payment must be received in full before we begin processing your order.

4. Shipping & Delivery

Orders are shipped via Royal Mail or another suitable courier. Delivery times are estimates and may vary, especially during peak periods or due to courier delays.

We are not responsible for delays caused by third-party couriers once your order has been dispatched.

5. Returns & Refunds

If you’re not happy with your purchase, you have the right to return most items within 14 days of receipt, followed by another 14 days to return the item to us.

Customers are responsible for the return postage. Items must be returned in original, unused condition. Once received and inspected, we’ll issue a refund or exchange.

Custom or personalised items may not be eligible for return unless faulty.

Please see our full Returns Policy for more details.

6. Privacy

We take your privacy seriously. Please refer to our Privacy Policy for information on how your data is collected, stored, and used.

7. Intellectual Property

All content on this website – including images, logos, and text – is the property of [Proper Mint Print] and may not be used or reproduced without written permission.

8. Limitation of Liability

We do our best to ensure that product information and service levels are accurate and reliable. However, we are not liable for any indirect or consequential losses, including but not limited to missed deadlines, courier delays, or third-party issues.

9. Governing Law

These terms are governed by and interpreted according to the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the UK courts.

10. Changes to These Terms

We reserve the right to update or modify these terms at any time without prior notice. Any changes will take effect from the date of publication on this page.

If you have any questions about these Terms & Conditions, please contact us at here.